One-off remote engagement
Baseline survey with 100% of workers - including COVID-19 related questions
Be aware of risks and production capacity, promote safety and efficiency for your supplier
Build community and well-being for workers during COVID-19, reducing the impact stress has on work
Prevent risks and scandals, through increased awareness at a worker level
Measure supplier improvement continuously, and help improve CSR performance
Evolve with customer and market demand for transparency
Real-time insight you can trust, from workers.
"KNO understands us and cares about every individual"
- Jiang, 23, China
To humanise the supply chain.
For those willing to make a difference every day, KNO guarantees a safe-for-all supply chain by connecting each of us with one worker, one factory, one human at a time.
Our Founder and CEO Marianne started out as a regular shopper in London, when she realised she knew nothing about the people who made what she was buying. She travelled to China and worked in a factory, built trust with workers and managers, and today our team is focused on helping build trust alongside some of the biggest brands in the world.
Based on 1 factory
with 361 workers
250 interactions per worker
in 2 minutes per day
in just 5 weeks
Our global problem
Workers don't have a voice
If people have an issue, there is no way for workers to voice it, which means issues can't be heard.
Factories are under pressure
High labour turnover, workers and brands are demanding improved conditions and quality of life.
Brands are in the dark
Scandals can happen at any time, and the industry is reliant on audit which gives limited information.
How it works
Brand invites Factory
KNO engages factories and workers
Manager and worker on-boarding
Daily community management
KNO provides data analysis and report
Weekly factory report and action plan
Monthly brand report highlighting actions and improvements
Our global solution
feel connected and have a voice
Share concerns with KNO like you would with a friend
An independent communication channel to help resolve concerns safely
Positive work environment, 52% of workers in China are choosing a factory based on factors aside from pay
reduce costs and get sales
Satisfied workers are 80% less likely to leave and 23% more productive
Understand worker needs and where to improve
Get trust and long-term orders by differentiating from competition
prevent risks, reduce costs and evolve with the market
Reporting and analysis to help prevent and manage risks
Factories improve productivity and quality to reduce return rates
Transparency is a competitive edge to increase revenues, market share, customer aquisition and loyalty
Total workers: 1,100
User engagement over the first four weeks after Kno factory launch
Worker readiness to continue using Kno
"With KNO I can attract skilled workers and global brands to work with my factory"
— Mr Chen, Factory Owner
"Creating factory communities is a great idea not just in challenging times, but for everyday living and working together. One company that has been helping to support this with their employee support app is KnoGlobal. They help factories create communities and have a solid feedback tool."
— Mr. Bowes, Brand Regional Director
"Kno is a very good platform where we feel free to speak up, I love it"
"Kno is our guardian angel"
"Kno is great, it helped solve a lot of our problems, thank you!"
To have a conversation with us, please fill in your contact details
71 - 75 Shelton Street,
Covent Garden, London, WC2H 9JQ,
The Mills Fabrica, 4/F The Mills, 45 Pak Tin Par street, Tsuen Wan, Hong Kong
Hero Center, Level 1, Building 3, West Entrance, No.28 East Yuyuan Rd., Jing’An District, Shanghai, China 200040