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Humanising the supply chain

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Driving Awareness, Creating connection: For brands, Factories and Workers

TRUSTED BY TOP 10

USA RETAILERS

One-off remote engagement

Baseline survey with 100% of workers - including COVID-19 related questions

Be aware of risks and production capacity, promote safety and efficiency for your supplier

Build community and well-being for workers during COVID-19, reducing the impact stress has on work

Continuous monitoring

Prevent risks and scandals, through increased awareness at a worker level

Measure supplier improvement continuously, and help improve CSR performance

Evolve with customer and market demand for transparency

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Real-time insight you can trust, from workers.

"KNO understands us and cares about every individual"

- Jiang, 23, China

Our Vision

To humanise the supply chain.

For those willing to make a difference every day, KNO guarantees a safe-for-all supply chain by connecting each of us with one worker, one factory, one human at a time.

Our Mission

To have real-time connection and relationship with 10,000,000 factory workers globally

More about us

Our Story

Our Founder and CEO Marianne started out as a regular shopper in London, when she realised she knew nothing about the people who made what she was buying. She travelled to China and worked in a factory, built trust with workers and managers, and today our team is focused on helping build trust alongside some of the biggest brands in the world.

94%

Active

90,000

Interactions

13,000

comments

222 videos

3,300

photos

Based on 1 factory

with 361 workers

250 interactions per worker
in 2 minutes per day
in just 5 weeks

Our global problem

Workers don't have a voice

If people have an issue, there is no way for workers to voice it, which means issues can't be heard.

Factories are under pressure

High labour turnover, workers and brands are demanding improved conditions and quality of life.

Brands are in the dark

Scandals can happen at any time, and the industry is reliant on audit which gives limited information.

How it works

1

Invite

Brand invites Factory

2

Engage

KNO engages factories and workers

Manager and worker on-boarding

Daily community management

3

Report

KNO provides data analysis and report

Weekly factory report and action plan

Monthly brand report highlighting actions and improvements

Our global solution

Workers

feel connected and have a voice

Share concerns with KNO like you would with a friend
An independent communication channel to help resolve concerns safely
Positive work environment, 52% of workers in China are choosing a factory based on factors aside from pay

Factories

reduce costs and get sales

Satisfied workers are 80% less likely to leave and 23% more productive
Understand worker needs and where to improve
Get trust and long-term orders by differentiating from competition

Brands

prevent risks, reduce costs and evolve with the market

Reporting and analysis to help prevent and manage risks
Factories improve productivity and quality to reduce return rates
Transparency is a competitive edge to increase revenues, market share, customer aquisition and loyalty

Case study

Factory profile

Industry: IT/Electronics
Location: Shandong
Total workers: 1,100

319 Users

4,458 Answers

99.37% Completion

313 Comments

User engagement over the first four weeks after Kno factory launch

Worker readiness to continue using Kno

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"With KNO I can attract skilled workers and global brands to work with my factory"

— Mr Chen, Factory Owner

"Creating factory communities is a great idea not just in challenging times, but for everyday living and working together. One company that has been helping to support this with their employee support app is KnoGlobal. They help factories create communities and have a solid feedback tool."

— Mr. Bowes, Brand Regional Director